Privacy Policy

This Privacy Policy explains how minmoex.com (“we”, “our”, or “the Site”) collects, uses, and protects your Personal Information when you visit or make a purchase from our website.

Collecting Personal Information

When you use our Site, we collect information about your device, browsing behavior, and purchase details. We may also collect additional information when you contact our support team.

“Personal Information” refers to data that can uniquely identify you, such as:

• Device details (IP address, browser type, cookies, time zone)

• Order details (name, billing/shipping address, payment info, email, phone number)

• Customer support details (your inquiries or communications with us)

We use this information to process orders, deliver products, and improve your shopping experience.

Minors

Our Site is not designed for children under 13. We do not knowingly collect Personal Information from minors. If you are a parent or guardian and believe a child has shared information with us, please contact support@minmoex.com to request deletion.

Behavioural Advertising

We may use your Personal Information to deliver relevant ads and marketing:

• We use Google Analytics to understand how customers use our Site. Learn more: Google Privacy Policy. Opt out: Google Analytics Opt-Out.

• We may share browsing and purchase details with advertising partners to deliver tailored ads through cookies or similar technologies.

Opt out of targeted ads here:

• Facebook Ads Settings

• Google Ads Settings

• Bing Ads Preferences
  Or visit the Digital Advertising Alliance Opt-Out Portal.

Using Personal Information

We use your Personal Information to:

• Process payments and fulfill orders

• Ship and deliver products

• Provide customer support

• Send updates about new products, offers, or promotions

We will not sell or misuse your SMS opt-in consent. Information may only be shared with trusted third parties necessary to deliver messaging services (such as carriers or platform providers).

GDPR Lawful Basis (EEA Residents)

If you are based in the European Economic Area (EEA), we process your data under these legal bases:

• Your consent

• Contract fulfillment (e.g., completing your order)

• Legal obligations

• Protection of vital interests

• Public interest

• Legitimate interests (when not overriding your rights)

Retention

We retain your Personal Information for as long as necessary to provide our services. You may request deletion of your data at any time (see “Your Rights”).

Automated Decision-Making

We do not make decisions that legally or significantly affect you using fully automated processes. Limited automated fraud-prevention systems (like temporary blacklists of flagged IP addresses or cards) may apply.

Your Rights

GDPR (EEA Residents):

• Right to access, correct, update, or delete your data

• Right to data portability (transfer to another service)

• Right to restrict or object to processing

Data may be processed in Ireland, then transferred outside Europe (e.g., to the US or Canada). Learn more here: Shopify GDPR Whitepaper.

CCPA (California Residents):

• Right to know what data we collect and use

• Right to request correction, update, or deletion

• Right to appoint an authorized agent to make requests on your behalf

To exercise your rights, contact us at support@minmoex.com.

Cookies

Cookies are small data files stored on your device. They help us:

• Keep track of your shopping cart

• Save preferences (e.g., login, region)

• Improve browsing performance and marketing

We use different types of cookies:

• Essential cookies – required for checkout and login

• Performance cookies – analytics and tracking

• Advertising cookies – deliver relevant ads

• Social media cookies – integrate with platforms

Most cookies expire within 30 minutes to 2 years. You may block or manage cookies through your browser settings, but doing so may affect functionality. Learn more at All About Cookies.

Do Not Track

Currently, our Site does not respond to “Do Not Track” signals due to a lack of consistent industry standards.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page.

Contact

For questions, complaints, or to exercise your rights, please contact us:

📧 Email: support@minmoex.com